Your Trusted
Receiving Partner

You are in the design business, not the logistics business.

That’s where we come in. We handle the stuff you don't want to - with attention to detail, by treating your items like our own, and with a great team of associates dedicated to helping your projects run smoothly.

 

We work to be the best and most 
trusted receiver in Virginia.


Whether it’s a single item or furnishings for an entire house, you can count on Hallmark Receiving. 

We understand the demands of delivering the level of service your discerning clients expect and will work hard to exceed your expectations.

Hallmark brings you:

  • An online customer portal to check the status of your items from your computer, phone, or tablet

  • Complete  unpacking and inspection  by our experienced receiving team.

  • Careful, courteous, white glove delivery service.

  • Coordination with experts to repair damaged items, ensuring shipping imperfections are corrected immediately.

Receiving

We receive, inspect and document your item's condition upon arrival. 

Each item is then uploaded into Hallmark's customer portal so you check the status of your items from your computer, phone, or tablet. 

Additionally, we offer a detail-oriented inspection service to ensure you are never surprised by the condition of your item. Our team is trained to identify potential manufacturer flaws and/or damage incurred during shipping. And, we notify you with pictures and a description of any issues discovered. We don’t ever want you to be surprised during an install because of the condition of an item.

Storage

Once the inspection is complete, we take great care to securely wrap your items for storage. We know the high level of care we would expect someone to take with our own valuables and strive to deliver nothing but the best to you and your clients.

Items can be stored for as little or as long and your projects require. And to ensure the safety of your items, our building is equipped with a state of the art security and fire detection system.

Delivery

We are a white glove delivery service. Our uniformed, professional delivery teams are experts at end-to-end handling of high-end goods, including case goods, upholstered items, unique accessories and more. Once on site, we assemble, install, clean up and then take the trash away.

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Get to Know Us

We know the design community and the clients you serve. Since 2012, we have owned and operated Hallmark Rugs, which specializes in custom cut, hand bound area rugs, stair runners and  wall-to-wall carpet installation. 

In 2017, we introduced Hallmark Receiving to further support the needs of your business, while  exceeding your expectations.

For quality receiving, storage and delivery services you can trust, look no further.

We are centrally located in Richmond, VA.

We service clients primarily in Richmond, Northern Virginia, Charlottesville, Northern Neck, Maryland, and North Carolina. 

Our receiving hours are by appointment only but our office is always available to you via phone, email and text.

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